Boswell, J: What to Say to Get Your Way

The Magic Words That Guarantee Better, More Effective Communication

Omschrijving

A snappy book of simple conversational swaps that reveals how to talk so everyone will listen Words matter. They can inform, soothe, sting, reverberate, and leave scars. And the wrong words can turn off-literally- the listener, transforming what should be an exchange of information, feelings, and ideas into dead air time. So many of our dialogues with others are like scripts-we say the same things, ask the same questions, react in the same ways, and get the same (predictably bad) responses. Our verbal interactions with others often illustrate that famous definition of insanity: doing the same thing over and over and expecting a different response. With quick-take visuals and a smart sense of how human beings really talk to each other, What to Say to Get Your Way: The Magic Words That Guarantee Better, More Effective Communication can turn dead air time into something productive. It's a simple, effective toolbox that will train anyone to say what he means effectively and powerfully.
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Boswell, John
Titel
Boswell, J: What to Say to Get Your Way
Uitgever
St. Martins Press-3PL
Jaar
2010
Taal
Engels
Pagina's
160
Gewicht
204 gr
EAN
9780312580841
Afmetingen
191 x 133 x 13 mm
Bindwijze
Hardback

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