The Do-It-Yourself Guide to Finding and Fixing Usability Problems
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In this how-to companion to "Don't Make Me Think: A Common Sense Approach to Web Usability," Krug spells out an approach to usability testing that anyone can easily apply to their own Web site, application, or other product. This work makes it realistic for teams to test early and often, catching problems while it's still easy to fix them.
