The Practical Guide To World-Class IT Service Management
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Frederickson, H. George, Smith, Kevin B. (University of Nebraska-Lincoln, Larimer, Christopher, Licari, Michael J. (Indiana State University
The Public Administration Theory Primer
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Gebonden
Frederickson, H. George, Smith, Kevin B. (University of Nebraska-Lincoln, Larimer, Christopher, Licari, Michael J. (Indiana State University
The Public Administration Theory Primer
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Bourne, Victoria (Department of Psychology, James, Alana I. (School of Psychology and Clinical Language Sciences, Wilson-Smith, Kevin (Formerly of the School of Psychology
Understanding Quantitative and Qualitative Research in Psychology
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Smith, Kevin (Police officer, Tilney, Steve (Police officer
