Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns

Recognize and Overcome the 6 Most Destructive Communication Patterns

Omschrijving

Gives you practical guidelines for managing the six most common conversation killers: yes-buts, mind-reads, negative predictions, leading questions, complaining, and verbal attacks. This title guides you through a three-step process for replacing unconstructive habits with more effective responses.
€ 29,00
Paperback / softback
 
Gratis verzending vanaf
€ 19,95 binnen Nederland
Schrijver
Benjamin, Ben, Yeager, Amy, Simon, Anita
Titel
Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns
Uitgever
McGraw-Hill Education - Europe
Jaar
2012
Taal
Engels
Pagina's
256
Gewicht
376 gr
EAN
9780071769969
Afmetingen
222 x 146 x 16 mm
Bindwijze
Paperback / softback

U ontvangt bij ons altijd de laatste druk!


Rubrieken

Boekstra