What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. This book helps you to turn your difficult conversations into positive, problem-solving experiences.
Ik heb een vraag over het boek: ‘Difficult Conversations - Patton, Bruce, Stone, Douglas, Heen, Sheila’.
Vul het onderstaande formulier in.
We zullen zo spoedig mogelijk antwoorden.