The production and consumption of ICTs have an impact at a macro level, in the way our societies operate, and in our everyday lives. This handbook is about the challenges presented by ICTs. It sets out an intellectual agenda that examines the implications for individuals, organizations, democracy, and the economy. List of figures xii List of tables xiii List of contributors xiv The challenges of ICTs 1(33) Robin Mansell Chrisanthi Avgerou Danny Quah Roger Silverstone PART I THE KNOWLEDGE ECONOMY AND ICTs Danny Quah The ICT paradigm 34(21) Chris Freeman Markets and policies in new knowledge economies 55(20) William H. Melody Globalization of the ICT labour force 75(25) William Lazonick Productivity and ICTs: A review of the evidence 100(48) Mirko Draca Raffaella Sadun John Van Reenen Economic policy analysis and the Internet: Coming to terms with a telecommunications anomaly 148(20) Paul A. David Internet diffusion and the geography of the digital divide in the United States 168(28) Shane Greenstein Jeff Prince The economics of ICTs: Building blocks and implications 196(29) W. Edward Steinmueller PART II ORGANIZATIONAL DYNAMICS, STRATEGY, DESIGN, AND ICTs Chrisanthi Avgerou On confronting some common myths of IS strategy discourse 225(19) Robert D. Galliers Information technology sourcing: Fifteen years of learning 244(29) Leslie Willcocks Mary Lacity Sara Cullen ICT, organizations, and networks 273(20) Jannis Kallinikos Information technology and the dynamics of organizational change 293(21) Matthew R. Jones Wanda J. Orlikowski Making sense of ICT, new media, and ethics 314(25) Lucas D. Introna PART III GOVERNANCE, DEMOCRACY, AND ICTs Robin Mansell Electronic networks, power & democracy 339(23) Saskia Sassen e-Democracy: The history and future of an idea 362(21) Stephen Coleman Communicative entitlements and democracy: The future of the digital divide debate 383(21) Nick Couldry Governance and state organization in the digital era 404(23) Patrick Dunleavy Privacy protection and ICT: Issues, instruments, and concepts 427(22) Charles D. Raab Surveillance, power, and everyday life 449(24) David Lyon PART IV CULTURE, COMMUNITY, AND NEW MEDIA LITERACIES Roger Silverstone New media literacies: At the intersection of technical, cultural, and discursive knowledges 473(21) Phil Graham Abby Ann Goodrum Youthful experts? A critical appraisal of children's emerging Internet literacy 494(20) Sonia Livingstone The interrelations between online and offline: Questions, issues, and implications 514(23) Shani Orgad ICTs and political movements 537(24) John D. H. Downing Lisa Brooten ICTs and communities in the twenty-first century: Challenges and perspectives 561(20) Joo-Young Jung Sandra J. Ball-Rokeach Yong-Chan Kim Sorin Adam Matei ICTs and inequality: Net gains for women? 581(20) Judy Wajcman Index 601