Draws on a range of case studies to explore the process by which people make decisions, explaining how the difference between good and bad decision making is directly related to the details on which people focus, and counseling readers on how to become better decision makers in every aspect of life. 200,000 first printing. INTRODUCTION The Statue That Didn't Look Right
3(15)
ONE The Theory of Thin Slices: How a Little Bit of Knowledge Goes a Long Way
18(30)
TWO The Locked Door: The Secret Life of Snap Decisions
48(24)
THREE The Warren Harding Error: Why We Fall For Tall, Dark, and Handsome Men
72(27)
FOUR Paul Van Riper's Big Victory: Creating Structure for Spontaneity
99(48)
FIVE Kenna's Dilemma: The Right-and Wrong-Way to Ask People What They Want
147(42)
SIX Seven Seconds in the Bronx: The Delicate Art of Mind Reading
189(56)
CONCLUSION Listening with Your Eyes: The Lessons of Blink
245(10)
Notes
255(8)
Acknowledgments
263(4)
Index
267
