This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Teacher's Book and Audio CD are also available.
Ik heb een vraag over het boek: ‘Be My Guest Student's Book - O'Hara, Francis’.
Vul het onderstaande formulier in.
We zullen zo spoedig mogelijk antwoorden.
