Organization Development is a one-stop guide to the world of planned change. Newcomers to the field can read the book cover to cover and explore organization development's foundation, scope, focus, purpose, and methods. Experienced consultants and change agents will find chapters that capture best thinking on key topics-resources for fine-tuning skills, learning about intervention options, envisioning organization development's future, or reflecting on the larger issues in growth and change. Leaders and managers will find the resources they need to understand the route to organizational health and effectiveness, and to develop, launch, and nourish successful change efforts. Organization development has a powerful and influential heritage, solid core, evolving applications and approaches, and a vital role to play in today's global, fast-paced world of constant change. This volume immerses readers deeply in organization development's power and possibilities. Contributors include Billie Alban Chris Argyris Ron Ashkenas John R. Austin Jean M. Bartunek Franklin Becker Richard Beckhard Beth Benjamin Peter Block Gene Boccialetti Lee G. Bolman David L. Bradford Barbara Bunker W. Warner Burke Bernard Burnes Jay Conger David L. Cooperrider Terrence E. Deal Linda Dickens Peter F. Drucker Jane E. Dutton Peter J. Frost arshall Goldsmith Jay Galbraith Joan V. Gallos arc S. Gerstein Louis Tex Gunning Phil Harkins Stuart L. Hart Todd Jick Jason M. Kanov Rosabeth Moss Kanter Steve Kerr John Kotter James Kouzes Edward E. Lawler Jacoba M. Lilius Sally Maitlis Robert J. Marshak Keith Merron Philip H. Mirvis Howard Morgan David A. Nadler Glenn M. Parker Barry Posner Joseph A. Raelin ichael J. Sales Edgar H. Schein Roger Schwarz Leslie E. Sekerka Peter M. Senge Fritz Steele David A. Thomas William R. Torbert Dave Ulrich Karen Watkins arvin Weisbord Alan Weiss onica C. Worline This is the third book in the Jossey-Bass Reader series, Organization Development: A Jossey-Bass Reader. Foreword: Observations on the State of Organizational Development (Edgar H. Schein). Introduction and Acknowledgements (Joan V. Gallos). PART ONE: THE OD FIELD: SETTING THE CONTEXT, UNDERSTANDING THE LEGACY. Historical roots. 1. What is Organization Development (Richard Beckhard)? 2. Where Did OD Come From (W. Warner Burke)? Evolution of the Field. 3. Revolutions in OD: The New and the New, New Things (Philip H. Mirvis). Theory Versus Practice. 4. Theories and Practice of Organizational Development (John R. Austin and Jean M. Bartunek). PART TWO.: THE OD CORE: UNDERSTANDING AND MANAGING PLANNED CHANGE. UNDERSTANDING PLANNED CHANGE. 5. Kurt Lewin and the Planned Approach to Change: A Reappraisal (Bernard Burnes). Intervention Theory. 6. Effective Intervention Activity (Chris Argyris). Action Technologies. 7. Action Research: Rethinking Lewin (Linda Dickens and Karen Watkins). 8. Action Learning and Action Science: Are They Different (Joseph A. Raelin)? Appreciative Inquiry. 9. Toward a Theory of Positive Organizational Change (David L. Cooperrider and Leslie E. Sekerka). Models of Change. 10. Leading Change: Why Transformation Efforts Fail (John P. Kotter). 11. The Congruence Model of Change (David Nadler). PART THREE. THE OD PROCESS: DIAGNOSIS, INTERVENTION, AND LEVELS OF ENGAGEMENT. Individual. 12. Teaching Smart People How to Learn (Chris Argyris). Small Group. 13. Facilitative Process Interventions: Task Processes in Groups (Edgar H. Schein). Large Group. 14. Large Group Interventions and Dynamics (Barbara Bunker and Billie Alban). Intergroup. 15. Understanding the Power of Position: A Diagnostic Model (Michael J. Sales). Organization. 16. Reframing Complexity: A Four-Dimensional Approach to Organizational Diagnosis, Development, and Change (Joan V. Gallos). PART FOUR. OD CONSULTING: LEADING CHANGE FROM THE OUTSIDE. Consulting Process. 17. Masterful Consulting (Keith Merron). Consulting Phases and Tasks. 18. Flawless Consulting (Peter Block). Contracting. 19. The Organization Development Contract (Marvin Weisbord). Facilitation. 20. The Facilitator and Other Facilitative Roles (Roger Schwarz). Coaching. 21. The Right Coach (Howard Morgan, Phil Harkins and Marshall Goldsmith). PART FIVE. OD LEADERSHIP: FOSTERING CHANGE FROM THE INSIDE. Understanding Options and Challenges. 22. Reframing Change: Training, Realigning, Negotiating, Grieving, and Moving On (Lee Bolman and Terrence E. Deal). Leading as the Internal Consultant. 23. What Constitutes an Effective Internal Consultant (Alan Weiss)? Leading as the Boss. 24. Reversing the Lens: Dealing with Different Styles When You Are the Boss (Gene Boccialetti). Leading the Boss. 25. Relations with Superiors: The Challenge of ‘Managing’ a Boss (John Kotter). Building Support. 26. Enlist Others (James Kouzes and Barry Posner). PART SIX. OD FOCUS: ORGANIZATIONAL INTERVENTION TARGETS. Strategy. 27. Business Strategy: Creating the Winning Formula (Edward E. Lawler). Organizational Design. 28. Matching Strategy and Structure (Jay Galbraith). Structure of Work. 29. Designing Work: Structure and Process for Learning and Self-Control (Marvin Weisbord). Workspace Design. 30. Making It Happen: Turning Workplace Vision into Reality (Franklin Becker and Fritz Steele). Culture. 31. So How Can You Assess Your Corporate Culture (Edgar H. Schein). Workforce Development. 32. What Makes People Effective (Edward E. Lawler). Team Development. 33. What Makes a Team Effective or Ineffective (Glenn M. Parker). Leadership Development. 34. Developing the Individual Leader (Jay Conger and Beth Benjamin). PART SEVEN. OD PURPOSE AND POSSIBILITIES: SEEING THE FOREST FOR THE TREES. Fostering Mission and Commitment. 35. Creating a Community of Leaders (Phillip H. Mirvis and Louis ‘Tex’ Gunning). Integrating Systems. 36. Designing High Performing Work Systems: Organizing People, Work, Technology, and Information (David A. Nadler and Marc S. Gerstein). Utilizing Diversity. 37. Diversity as a Strategy (David A. Thomas). Creating Learning Organizations. 38. The Leader’s New Work: Building Learning Organizations (Peter M. Senge). Creating Humane Organizations. 39. Compassion in Organizational Life (Jason M. Kanov, Sally Maitlis, Monica C. Worline, Jane E. Dutton, Peter J. Frost and Jacoba M. Lilius). Fostering Growth and Development. 40. Generating Simultaneous Personal, Team, and Organizational Development (William R. Torbert). PART EIGHT. OD AND THE FUTURE: EMBRACING CHANGE AND NEW DIRECTIONS. Changes in the Field. Practitioner Perspective. 41. Emerging Directions: Is There a New OD? (Robert J. Marshak). Scholarly Perspective. 42. The Future of OD? (David L. Bradford and W. Warner Burke). Changes in the External Environment. The Digital Revolution. 43. From Cells to Communities: Deconstructing and Reconstructing the Organization (Rosabeth Moss Kanter). Globalization. 44. Actions for Global Learners, Launchers, and Leaders (Ron Ashkenas, Dave Ulrich, Todd Jick and Steve Kerr). Knowledge Management. 45. Knowledge-Worker Productivity: The Biggest Challenge (Peter F. Drucker). Sustainability and the Environment. 46. Beyond Greening: Strategies for a Sustainable World (Stuart L. Hart). Organizational Values. 47. The Healthy Organization (Richard Beckhard). References. Name Index. Subject Index.