The premise of this book is that managers should act not only as decision makers, but also as designers. In a series of essays from a multitude of disciplines, the authors develop a theory of the design attitude in contrast to the more traditionally accepted and practiced decision attitude. Acknowledgments ix Preface xi PART ONE. MANAGING AND DESIGNING 1(64) 1 Design Matters for Management Richard J. Boland Jr. and Fred Collopy 3(16) 2 Reflections on Designing and Architectural Practice Frank O. Gehry 19(17) 3 Rethinking Organizational Design Karl F. Weick 36(18) 4 Management and Design: Interaction Pathways in Organizational Life Richard Buchanan 54(11) PART TWO. FOUNDATIONS OF MANAGING AS DESIGNING 65(86) 5 Evolving Spatial Intelligence Tools, From Architectural Poetics to Management Methods Alexander Tzonis 67(7) 6 Designing for Thrownness Karl E. Weich 74(5) 7 People Mutht Be Amuthed John Leslie King 79(6) 8 In Praise of Symbolic Poverty Nicholas Cook 85(5) 9 Managing and Designing: Attending to Reflexiveness and Enactment Wanda J. Orlikowski 90(6) 10 Managing as Argumentative History-Making Yrjö Engeström 96(6) 11 Management as the Designing of an Action Net Barbara Czarniawska 102(4) 12 Design in the Punctuation of Management Action Richard J. Boland Jr. 106(7) 13 Managing Design, Designing Management Mariann Jelinek 113(8) 14 Webs Rather than Kevlar: Designing Organizational Systems Hilary Bradbury with Sue Simington, Sara Metcalf, Anita Burke, Catherine Grey, Darcy Winslow, Sarah Severn, Chris Page, Denise Kalule, Catherine Bragdon, Sara Schley, Catherine Greener, Sheena Boughan, and Joyce LaValle 121(8) 15 Groundlessness, Compassion, and Ethics in Management and Design Joseph A. Goguen 129(8) 16 The Friction of Our Surroundings Miriam R. Levin 137(6) 17 Management and Design: A Historical Reflection on Possible Future Relations Keith Hoskin 143(8) PART THREE. LEARNING FROM DESIGN PRACTICE 151(76) 18 "Open Planning": Reflection on Methods and Innovative Work Practices in Architecture Ina Wagner 153(11) 19 "I Think with My Hands": On Balancing the Analytical and Intuitive in Designing Fred Collopy 164(10) 20 Decentering the Manager/Designer Lucy Suchman 21 From Tangibles to Toolkits and Chaos to Convection: Management and Innovation at Leading Design Organizations at Idea Labs Joseph A. Paradiso 174(5) 22 (Re)design in Management Julia Grant 179(5) 23 Drivers Versus Designers as an Organization's Building Philosophy Po Chung 184(4) 24 Managing Change, by Design Peter Coughlan and Ilya Prokopoff 188(5) 25 Design Thinking: The Role of Hypotheses Generation and Testing Jeanne Liedtka 193(5) 26 The Role of Constraints Betty Vandenbosch and Kevin Gallagher 198(5) 27 On the Design of Creative Collaboration Paul Kaiser 203(5) 28 Designing the Australian Tax System Alan Preston 208(6) 29 Persuasive Artifacts Sten Jönsson 214(7) 3o Designing of What? What Is the Design Stuff Made Of? Kalle Lyytinen 221(6) PART FOUR. ENVISIONING THE FUTURE 227(50) 31 The Less, the Better, Perhaps: Learning from Music Language Youngjin Yoo 229(4) 32 Purposes in Lieu of Goals, Enterprises in Lieu of Things Jurgen Faust 233(8) 33 Designing Learning Paul Eickmann, Alice Kolb, and David Kolb 241(7) 34 The Managing as Designing Project Calls for a Redesign of the Research Setting! Niels Dechow 248(6) 35 Design and Designability Rikard Stankiewicz 254(5) 36 Public Policy as a Form of Design Bo Carlsson 259(6) 37 Toward a Design Vocabulary for Management Richard J. Boland Jr. and Fred Collopy 265(12) Contributors 277(12) Index 289