An Empathy-Driven Approach to Solving Problems, Preventing Conflict, and Serving Everyone
Omschrijving
Homelessness is a perennial topic of concern at libraries. Empathy and understanding, along with specific actionable advice that's drawn from experience, makes all the difference in working with this group. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials.
Ik heb een vraag over het boek: ‘The Librarian's Guide to Homelessness - Dowd, Ryan J.’.
Vul het onderstaande formulier in.
We zullen zo spoedig mogelijk antwoorden.
