In this text, Jonathan Knight paints a portrait of the Cleveland Browns' storybook 1980 NFL season, describing its impact on the city of Cleveland. Taking readers from the year's beginning to its end, the author shows how everybody fell in love with the team. Foreword by Sam Rutigliano xi Preface and Acknowledgments xiii Prologue: The End of the Beginning 1 (4) Between Heartbeats 5(28) The Boston Massacre and the Monday-Night Snooze 33 (14) Silent Movie Days 47(24) The Old Magic 71 (16) Torn Curtain 87(17) Sam's Glo-Coat Boys 104 (17) Part of the Journey 121 (24) In the Driver's Seat 145 (14) It's Worth Living Here 159(27) The Maximum of Excitement 186(31) The Thirteen Days of a Cleveland Browns Christmas 217 (17) One Last Kiss 234(28) Epilogue: The Dynasty That Wasn't 262 (28) Bibliographical Essay 290 (3) Index 293 O826119344 Contributors ix Preface xi Chapter 1. Managing Your APN Practice: The Basics 1 (17) Jane Young, Ann Glasgow, Trish Goudie, and Joyce J. Fitzpatrick Chapter 2. New Practice Models for APNs: Thinking Outside the Box 18 (13) Mary K. Bailey and Elizabeth Bodie Gross Chapter 3. Strategic Planning for Success 31 (7) Trish Goudie Chapter 4. Merging the Professional and Business Models for APN Practice 38 (10) Ann Glasgow Chapter 5. Credentialing and Continuing Education 48 (5) Ann Glasgow Chapter 6. Financing the Practice 53 (14) Jeani Thomas Chapter 7. Developing a Marketing Strategy 6l Ann Glasgow Chapter 8. Negotiation: Getting What You Need 67 (16) Barbara L. Kennedy Chapter 9. Effective Leadership in Practice Management 83 (10) Ann Glasgow Chapter 10. Collaborative APN Practice 93 (9) Andrea Wolf Chapter 11. Practice and Information Management 102 (12) Jane Young Chapter 12. Quality Management 114 (11) Cheryl W. Thompson Chapter 13. Risk Management and Legal Issues 125 (17) Susan Comstock Chapter 14. Ethical Issues Relative to an APN Practice 142 (11) Ann Glasgow Appendices 1. Certifying Boards for Specific Practice Areas 153 (1) 2. State Licensing Agencies 154 (5) 3. Patient Survey of Health Care for a Practice 159 (4) 4. Leadership Self-Assessment 163 (2) 5. State Positions on Prescriptive Authority for Nurse Practitioners 165(1) 6. Ethical Decision-Making APN Worksheet 166(2) 7. Quality Health Unlimited: A Sample Strategic Plan 168(10) Elizabeth Bodie Gross 8. Time Out for Wellness: A Sample Business Plan 178 (16) Joni Thanavaro 9. Greenup Well Family Care Center: A Sample Business Plan 194(26) Anita England, Nancy Fagan, Barbara Henrichon, Barbra Keller, Jeani Thomas Bibliography 220(7) Index 227