Strange isn't it. You have spent years acquiring your trade, your vocation or your profession and you're good at it. Now you're rewarded by being thrown or promoted into a leadership role for which you've had little or NO training. Seems absurd that in this day and age that we still follow such an archaic practice. This book shows how to avoid the pitfalls and traps, and instead, how to step up in the new leadership role knowing what to watch out for and what to do and how to do it.
You will discover:
What to do given that you're being watched
How you introduce yourself to your new group even if you've been part the group previously
How to keep a professional gap as a leader
What leadership is really about
The differences between leaders and managers
What the characteristics of real leadership are
How you know yourself as a leader
The role of emotional intelligence
How to understand human behaviour
How to communicate effectively
How to coach your team
The key to being assertive and delegate
How to deal with conflict
How to deal with difficult people
How to be organised and get things done
