This book emphasizes the importance of customer service in various industries, highlighting its role in profitability. It presents numerous examples to remind leaders of the detrimental impact of neglecting customer service and the need for proactive measures.
Ik heb een vraag over het boek:
‘The Forgotten Leg of Quality - Stamatis, D. H. (President of Contemporary Consultants’.
Vul het onderstaande formulier in.
We zullen zo spoedig mogelijk antwoorden.
