Customer Experience For Dummies

Barnes, Roy, Kelleher, Bob (The Employee Engagement Group)

Omschrijving

Gain, engage, and retain customers with positive experiences A positive customer experience is absolutely essential to keeping your business relevant. Today's business owners need to know how to connect and engage with their customers through a variety of different channels, including online reviews and word of mouth.
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Barnes, Roy, Kelleher, Bob (The Employee Engagement Group)
Titel
Customer Experience For Dummies
Uitgever
John Wiley & Sons Inc
Jaar
2015
Taal
Engels
Pagina's
368
Gewicht
674 gr
EAN
9781118725603
Afmetingen
235 x 191 x 21 mm
Bindwijze
Paperback / softback

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