Start with the Customer will reframe your understanding of the modern customer, guide you through the forces shaping their behaviour, reveal the golden rules and cardinal sins of service and help you build a world class service culture, fit for whatever you're selling and wherever you're selling it.
Ik heb een vraag over het boek:
‘Start with the Customer - Cross, Peter, Causon, Jo’.
Vul het onderstaande formulier in.
We zullen zo spoedig mogelijk antwoorden.
