Explore the keys to productive IT-business alignment In The Technology Doesn't Matter: Prioritizing the People in IT Business Alignment, decorated IT executive and consultant Rachel Lockett delivers an accessible and practical discussion of how to help business leaders better understand, relate to, and collaborate with their IT staff in order to improve employee retention and engagement. In the book, you'll explore the proven and established People-Process-Technology framework and discover innovative approaches to IT-business alignment written in a clear and engaging style. The author explains how to manage up and manage down to create inter- and intra-departmental synergy, as well as how to identify the four types of business leaders and how business leaders can become more like the Champion archetype to contribute to technology business alignment. She offers practical solutions to even the most seemingly intractable technology alignment problems and gives hands-on professional development guidance for IT and business leaders. An essential and unique resource for managers, directors, executives, founders, entrepreneurs, and other business leaders, The Technology Doesn't Matter will also benefit tech leaders and technology service providers looking for ways to improve their ability to communicate with non-technical professionals. The book includes guidance on: Mitigating risk in technology implementation Effective personal professional development for IT leaders Improving executive presence for IT leaders Managing down, up, and sideways to understand and relate to both peers and counterparts Communicating regularly and frequently Ensuring alignment of information security and technology with business strategy