How to Win by Putting Customers at the Core of Your Business
Omschrijving
Offers a fresh approach for greater productivity, profitability, and competitive advantage through service. This title shows how, in a volatile economy where the old rules of strategic advantage no longer hold true, service must become a competitive weapon, not a damage-control function.
Ik heb een vraag over het boek: ‘Uncommon Service - Frei, Frances, Morriss, Anne’.
Vul het onderstaande formulier in.
We zullen zo spoedig mogelijk antwoorden.
