Be Our Guest (10th Anniversary Updated Edition)

Perfecting the Art of Customer Service

Omschrijving

Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service. "Be Our Guest" highlights the key processes and best practices that have made Disney a trusted and revered brand around the world for more than 85 years. 224 pp.
Gratis verzending vanaf
€ 19,95 binnen Nederland
Schrijver
Kinni, Ted
Titel
Be Our Guest (10th Anniversary Updated Edition)
Uitgever
Disney Book Publishing Inc.
Jaar
2011
Taal
Engels
Pagina's
224
Gewicht
445 gr
EAN
9781423145844
Afmetingen
229 x 152 x 19 mm
Bindwijze
Hardback

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