Boekstra.nl - Buswell, John (formerly of University of Gloucestershire, Williams, Christine (formerly University of Central Lancashire, Donne, Keith (University of Gloucestershire, Sutton, Carley (University of Central Lancashire - Service Quality in Leisure, Events, Tourism and Sport

Service Quality in Leisure, Events, Tourism and Sport

Buswell, John (formerly of University of Gloucestershire, Williams, Christine (formerly University of Central Lancashire, Donne, Keith (University of Gloucestershire, Sutton, Carley (University of Central Lancashire

Omschrijving

This enhanced new edition addresses key points and principles of managing service quality across the sector. It considers the underpinning theory of service quality, informs the reader of the practical application of service quality management tools and techniques in the leisure and tourism industry and is fully illustrated with case-studies.

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Schrijver: Buswell, John (formerly of University of Gloucestershire, Williams, Christine (formerly University of Central Lancashire, Donne, Keith (University of Gloucestershire, Sutton, Carley (University of Central Lancashire
Titel: Service Quality in Leisure, Events, Tourism and Sport
Uitgever: CABI Publishing

Jaar: 2016
Taal: Engels
Pagina's: 322
Gewicht: 880 gr

EAN: 9781780645452
Afmetingen: 210 x 150 x 22 mm
Bindwijze: Paperback / softback

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Service Quality in Leisure, Events, Tourism and Sport

Buswell, John (formerly of University of Gloucestershire, Williams, Christine (formerly University of Central Lancashire, Donne, Keith (University of Gloucestershire, Sutton, Carley (University of Central Lancashire

Omschrijving

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