A former FBI hostage negotiator offers a new, field-tested approach to negotiating - effective in any situation. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists.
Ik heb een vraag over het boek: ‘Never Split the Difference - Voss, Chris, Raz, Tahl’.
Vul het onderstaande formulier in.
We zullen zo spoedig mogelijk antwoorden.
